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Frequently asked questions
What does the Free plan include?
Free accounts can submit up to three mock exams per certification per day.
Are the questions official?
No. 12thEdge is an independent practice resource and is not affiliated with examination providers.
Can I download my result?
Yes. After submitting an exam, open Answer review and download the result PDF.
What do paid plans include?
Paid plans unlock all certifications, all mock exams, unlimited attempts, and detailed answer explanations for the selected access period.
How do partner coupons work?
Open a partner's promotion link to apply its coupon automatically. You can also enter a valid coupon code on the payment page before checkout.
What should I do if payment succeeds but access is missing?
Contact payment@12thedge.com with the account email and payment reference. Our team will investigate and restore access when appropriate.